Our Technology

A Technology Ecosystem

As a restaurant owner, it’s easy to spend countless hours every week managing inventory, scheduling labor, and inputting data into the computer. At Taziki’s, we believe you should spend less time on these activities and more time working with your staff to always be improving the guest experience. Our technology ecosystem powered by Restaurant 365 allows you to do just this. Our full tech stack is robust, with well-vetted and best-in-class vendor partners that can change as technology changes. We all know that tech changes are painful, so we always vet and test everything before it goes live.

Tech partner categories include:

Data Warehousing
• Customer Data Platform
• Point Of Sale
• Credit Card / Gift Card
• Processing
• Loyalty and Rewards Program
• Email and SMS Marketing
• Management Software
• Nutrition Tracking
• App and Online Ordering + Integration

• Catering Online Ordering
• Human Resources
• Site Selection
• Corporate Administration
• Hiring
• Payroll
• Accounting
• Reputation Management
• Language & Translation Integration

Seamless Connectivity

  • Point of Sale (POS)

  • Restaurant Management System (RMS)

  • Kitchen Display Screens (KDS)

  • Videos

  • English, Spanish, and many other languages

Every successful restaurant company today has to have three things, great food, great people, and great technology.
— Taziki’s CEO Dan Simpson

Taziki's Proprietary App

A person holding a smartphone with a food delivery app open, showing a large plate of pasta, with other dishes like salad and bread around it.

Taziki’s is constantly improving our technology to make the guest experience best in class. A rebuilt app launched in 2026 gives our customers an even easier way to interact with the brand. We are driving more guest engagement to this platform, allowing us to capture marketing data and get more customers to adopt ordering on this platform. App customers order more frequently, have a larger basket size, and we can market to them much more efficiently. The revamped Taziki’s Rewards program is a major reason for this success.

I encourage my cashiers to talk to every customer they can about the app. I want them to get their reward points and get free food because app customers are great for business. I see them order more frequently and add in catering too.
— David Webber, Richmond, VA Operating Partner

Restaurant Management System

R365 logo with red text and a red circle outline.

 In 2025, Taziki’s switched to the best-in-class RMS, Restaurant 365. R365 is a comprehensive restaurant management software designed to streamline operations by integrating accounting, inventory, payroll, and reporting into one platform. This automates financial processes, improves inventory management, and provides real-time analytics to optimize decision-making. The Taziki’s customized software also enables more efficient labor scheduling and vendor management, reducing operational costs and increasing profitability. All of this helps you spend more time working “on the business” versus “in the business.”

Smarter REAL ESTATE Assesments

Kalibrate logo with green and blue geometric design and the company name

In addition to executives doing site visits to review your potential real estate, Taziki’s uses Kalibrate to look at the data beyond the eye-test.  Formerly E-sites Analytics, Kalibrate real estate software provides data-driven insights to help businesses make informed location decisions by analyzing market conditions, consumer behavior, and competitor positioning. It combines advanced analytics and forecasting tools to optimize site selection and assist with your unit growth strategy planning.

One of the advanced features of the platform is built around cell phone tracking. Within any market or brand, the data is available to tell you how many visits any brand receives from unique guests. Every franchise partner has their own login for the platform, and our team is available for help as needed.”

Map of Nashville, Tennessee, with markers indicating various points of interest and the Nashville International Airport.

Advanced Data Management

Taziki’s uses Ovation, a guest feedback and sentiment platform, to help franchise owners and operators stay closely connected to the guest experience. Ovation allows our teams to capture real-time feedback, identify trends across locations, respond quickly to guest concerns, and turn customer insights into actionable improvements. For franchise prospects, this is another example of how Taziki’s combines hospitality, technology, and operational support to help restaurants improve guest satisfaction, protect brand reputation, and build long-term customer loyalty.

Digital Training Platform

Logo of the company 'Axonify' with stylized text, featuring a green speech bubble integrated into the letter 'o'.

Axonify is the best-in-class training platform designed to deliver personalized, bite-sized learning to frontline employees, focusing on building knowledge through daily, engaging interactions. It uses AI-driven content and reinforcement techniques to boost retention and performance, ensuring employees receive relevant training that aligns with business goals. The platform also provides real-time insights into employee progress, helping organizations optimize training programs and improve productivity, all with Taziki’s themed and unique programming that tracks everything your employees are learning, and need more time with.